These Terms and Conditions (“Terms”) govern your use of burjulanaam.com and any purchase you make from Burjul Anaam Mobile Phones & Accessories Trading L.L.C. (“Burjul Anaam”, “we”, “us”, “our”), a company based in Dubai, United Arab Emirates. By browsing our website, creating an account, or placing an order, you agree to be bound by these Terms. Please read them carefully before using our site.

About Us

Burjul Anaam is a Dubai-based trading house specializing in authentic new and certified refurbished smartphones, smartwatches, and accessories from brands such as Apple and Samsung. We sell to individual retail customers as well as wholesale and bulk buyers across the UAE and internationally.

Eligibility

You must be at least 18 years old to place an order on our website. By using our site or making a purchase, you confirm that you meet this requirement and that any information you provide us is accurate and complete.

Products and Pricing

We make every effort to display accurate product descriptions, images, condition grading, and pricing. However, errors can occasionally occur. If we discover a pricing or listing error after you have placed an order, we will contact you before proceeding and give you the option to confirm the corrected price or cancel your order for a full refund.

All prices on our website are listed in the applicable displayed currency and are subject to change without notice. Product availability is not guaranteed until your order is confirmed.

Orders and Payment

When you place an order, you are making an offer to purchase the listed product(s). We reserve the right to accept or decline any order, including in cases of suspected fraud, pricing errors, or stock unavailability. We accept payment via the methods displayed at checkout, which may include major credit and debit cards and digital wallets. All payments are processed securely through our third-party payment providers; we do not store your full card details on our servers.

Shipping and Export

We ship within the UAE and to select international destinations. Estimated delivery times shown at checkout are provided in good faith but are not guaranteed, as they can be affected by customs processing, courier delays, or circumstances outside our control. For international and cross-border orders, the customer is responsible for ensuring the products may be lawfully imported into the destination country, and for any customs duties, taxes, or import fees levied by that country. For more detail, please see our Export & Shipping page.

Returns, Refunds, and Warranty

Returns, refunds, and warranty coverage for products purchased from Burjul Anaam are governed by our Refund, Returns & Warranty Policy, which forms part of these Terms. We encourage you to review it before completing your purchase.

Wholesale and Bulk Orders

Customers purchasing in wholesale or bulk quantities may be subject to separate commercial terms, including different pricing, payment schedules, and return conditions, as agreed in writing between Burjul Anaam and the buyer. Where a conflict exists between these Terms and a signed wholesale agreement, the wholesale agreement will govern for that transaction. For wholesale enquiries, please use our Wholesale Inquiry page.

Intellectual Property

All content on this website, including text, graphics, logos, product images, and the Burjul Anaam name and branding, is the property of Burjul Anaam or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content for commercial purposes without our prior written consent. All third-party trademarks, including device manufacturer names and logos, belong to their respective owners and are used for identification purposes only.

Limitation of Liability

To the fullest extent permitted by law, Burjul Anaam shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products, including loss of data, loss of profits, or business interruption. Nothing in these Terms limits any liability that cannot be excluded or limited under UAE law.

Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any dispute arising out of or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices or legal requirements. Any changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

Last updated: September 2026

Contact Us

If you have any questions about these Terms, please reach out to us through our Contact Us page.