Burjul Anaam Mobile Phones & Accessories Trading L.L.C. (“Burjul Anaam”, “we”, “us”, or “our”) is a Dubai-based trading house for authentic flagship phones, watches, and accessories. This Privacy Policy explains how we collect, use, store, and protect the personal information of visitors and customers who use burjulanaam.com (the “Site”) to browse, purchase, or submit wholesale inquiries. By using the Site, you agree to the practices described in this policy.

Information We Collect

When you browse, register, place an order, or submit an inquiry on the Site, we may collect: contact details such as your name, email address, phone number, and shipping or billing address; order details including the products, quantities, and order value; account details if you create a customer account; the content of messages you send us through our contact form or wholesale inquiry form; and technical information such as your IP address, browser type, and pages viewed, collected automatically through cookies and similar technologies.

How We Use Your Information

We use the information we collect to process and fulfill orders, arrange shipping and export, communicate order and delivery updates, respond to wholesale and bulk purchase inquiries, send marketing updates such as new arrivals or offers where you have opted in to our mailing list, improve our Site and product range, prevent fraud and abuse, and comply with our legal and tax obligations in the United Arab Emirates.

Payment Processing

Payments made on the Site are processed through secure third-party payment gateways that support Visa, Mastercard, Apple Pay, and Google Pay. We do not store your full card number or payment credentials on our servers; this information is handled directly by our PCI-DSS compliant payment processors in accordance with their own security standards and privacy policies.

Shipping and Export Data

Because we ship worldwide, fulfilling your order requires us to share the necessary shipping details, such as your name, delivery address, and contact number, with couriers, freight forwarders, and customs brokers. Destination countries may require certain order and shipment information for customs clearance and import purposes; this is handled by our logistics partners as part of the export process.

Cookies and Similar Technologies

We use cookies and similar technologies to keep your cart and checkout working correctly, remember your preferences, understand how visitors use the Site, and, where you have consented, measure the performance of our marketing. You can control or disable cookies through your browser settings, though some parts of the Site, such as the shopping cart, may not function properly without them.

How We Share Information

We share personal information only where necessary to run our business: with payment processors to complete transactions, with courier and logistics partners to deliver your order, with our website hosting and IT service providers, and with analytics providers who help us understand Site performance. We do not sell your personal data to third parties for their own marketing purposes.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including maintaining order and transaction records as required under UAE commercial and tax record-keeping obligations, resolving disputes, and enforcing our agreements.

Data Security

We use reasonable technical and organisational measures to protect your personal information, including encrypted checkout (SSL/HTTPS) and restricted access to customer data within our team. No method of transmission or storage is completely secure, and we encourage you to take care when sharing information online.

Your Rights

Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you have the right to request access to the personal data we hold about you, ask us to correct or delete it, object to or restrict certain processing, and withdraw your consent to marketing communications at any time, subject to applicable law. To exercise any of these rights, please contact us using the details in the Contact Us section below.

International Visitors

Burjul Anaam is based in Dubai, United Arab Emirates, and personal data collected through the Site is primarily processed here. As we ship internationally, some information may be transferred to service providers, couriers, and payment processors located in other countries in order to complete your order.

Children’s Privacy

The Site is not directed at children, and we do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal data, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date below will be updated accordingly.

Last updated: September 2026.

Contact Us

If you have questions about this Privacy Policy or would like to exercise any of your data protection rights, please reach out to us through the contact form on our Contact Us page. We aim to respond to all privacy-related requests promptly.